rd777 Privacy Policy

rd777 ("rd777", "we", "us", "our") operates the online casino and sports betting platform accessible at rd777.io. This Privacy Policy describes how rd777 collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player") who interact with the rd777 platform, whether by visiting our website, registering a player account, making deposits or withdrawals, participating in games or betting markets, or communicating with our customer support team.

rd777 is committed to protecting your privacy and handling your personal data in a transparent, fair, and secure manner consistent with applicable data protection principles. Our platform serves players primarily located in Bangladesh, and we take seriously our obligations to maintain the trust of our players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across the country.

By registering an account or using the rd777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the rd777 platform.

This Privacy Policy is effective as of 1 January 2026 and supersedes all prior privacy notices published by rd777. It should be read in conjunction with our Terms & Conditions.

For the purposes of this Privacy Policy, rd777 is the data controller responsible for the personal data collected through the rd777 platform. As data controller, rd777 determines the purposes and means by which personal data is processed.

All data protection enquiries, subject access requests, correction requests, and deletion requests should be directed to the rd777 data protection contact:

Email: [email protected]

rd777 will acknowledge all data-related requests within a reasonable period and respond substantively within 30 days of receipt, in accordance with applicable standards.

rd777 collects personal data from you directly (information you provide) and automatically (information generated by your use of the platform). The categories of personal data we collect include:

3.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, mobile phone number, email address (if provided), preferred payment method, and account username.
• KYC verification data: Government-issued photo ID (National ID card, passport, or driving licence), proof of address (utility bill, bank statement), and any supporting documentation required to verify your identity and age.
• Payment data: Mobile money account references (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank), and transaction history. rd777 does not store full payment card numbers on its own servers.
• Communication data: Messages, emails, and chat records exchanged with rd777 customer support, including the content of your enquiries and our responses.
• Responsible gaming data: Self-exclusion requests, deposit limit preferences, session time settings, and cooling-off period records.

3.2 Data Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited on rd777.io, time spent on each page, game sessions opened, bets placed, games played, features used, and navigation paths through the platform.
• Cookie data: Information collected via cookies and similar tracking technologies as described in Section 9 of this Policy.
• Transaction logs: Automated records of all deposits, withdrawals, bonus claims, game round results, and bet settlements associated with your account.
• Location data: General geographic location inferred from your IP address, used for fraud prevention and responsible gaming compliance purposes. rd777 does not collect precise GPS location data.

rd777 uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and securing your rd777 player account, including verifying your identity and age at registration and during ongoing account reviews.
• Service delivery: Processing your deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment methods; granting access to casino games and sports betting markets; crediting bonuses and promotional rewards.
• Fraud prevention and security: Monitoring account activity for signs of unauthorised access, money laundering, match-fixing, bonus abuse, or other prohibited conduct as defined in our Terms & Conditions. rd777 employs automated and manual monitoring systems for this purpose.
• Responsible gaming compliance: Enforcing age restrictions (21+ only), monitoring for problem gambling indicators, applying self-exclusion and deposit limit preferences, and sending responsible gaming communications where required.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints, and providing technical assistance.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the performance, usability, and content of the rd777 platform.
• Marketing communications (with consent): Sending you promotional emails or SMS messages about rd777 bonuses, BPL and IPL betting promotions, Eid special offers, and Pohela Boishakh cashback campaigns — only if you have opted in to receive such communications.
• Legal and regulatory compliance: Meeting our obligations under applicable financial security, anti-money-laundering, and responsible gaming standards, including responding to lawful requests from competent authorities.

rd777 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects on you without human review, except where such automated processing is necessary for fraud detection or age verification, in which case you have the right to request human review of the decision.

rd777 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing necessary to perform the contract between you and rd777 (i.e., providing access to the gaming platform, processing payments, managing your account).
• Legal obligation: Processing necessary to comply with applicable legal requirements, including KYC/AML obligations, age verification mandates, and responsible gaming standards.
• Legitimate interests: Processing necessary for rd777's legitimate business interests, including fraud prevention, platform security, and service improvement — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — for example, when you opt in to receive marketing communications from rd777. You may withdraw consent at any time without affecting the lawfulness of prior processing.

rd777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data may be shared with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they independently hold.
• KYC and identity verification providers: Third-party KYC services receive identity document images and personal details solely for the purpose of verifying your identity and age in connection with your rd777 account.
• Game studio partners: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive technical session data (such as a session token and account tier) necessary to launch and manage game rounds within their platforms. These studios do not receive your full name, financial details, or contact information.
• IT and infrastructure providers: Hosting providers, content delivery networks, and cybersecurity service providers who process data on rd777's behalf under contractual data processing agreements that require them to maintain appropriate security standards.
• Legal and regulatory authorities: Where rd777 is required by law, court order, or a binding regulatory request to disclose personal data, we will comply with such requirements. Where legally permissible, rd777 will notify you of such a request before disclosure.

All third-party service providers who process personal data on behalf of rd777 are required, by contract, to implement appropriate technical and organisational security measures and to process data only in accordance with rd777's instructions.

rd777 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to the following general retention guidelines:

• Active account data: Retained for the duration of your active account relationship with rd777, plus any legally mandated retention period following account closure.
• Transaction and financial records: Retained for a minimum period consistent with applicable financial record-keeping and anti-money-laundering standards. These records may not be deleted upon account closure if the retention period has not yet expired.
• KYC documents: Retained for the period required under applicable identity verification and financial compliance obligations following the closure or termination of your account.
• Customer support records: Retained for a reasonable period following resolution of the support interaction, to allow for follow-up, quality assurance, and dispute resolution purposes.
• Marketing consent records: Retained for the period during which the consent is active, plus a reasonable period thereafter to evidence the existence of the consent.
• Self-exclusion records: Retained indefinitely or for the duration required by responsible gaming best practice, to prevent a self-excluded player from being inadvertently re-admitted to the platform.

When data is no longer required and its retention period has expired, rd777 securely deletes or anonymises it so that it can no longer be associated with an identifiable individual.

rd777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and rd777's servers is encrypted using 256-bit SSL/TLS encryption. You can verify this by the padlock icon in your browser's address bar when accessing rd777.io.
• Encryption at rest: Sensitive personal data and financial records stored on rd777's servers are encrypted using strong encryption algorithms.
• Access controls: Access to personal data within rd777's systems is restricted on a strict need-to-know basis. Employees and contractors who have authorised access are subject to confidentiality obligations.
• Two-factor authentication (2FA): rd777 offers optional 2FA for player accounts and requires 2FA for internal staff access to systems containing personal data.
• Intrusion detection and monitoring: rd777 employs real-time monitoring systems to detect and respond to potential security incidents, unusual login patterns, and suspected unauthorised access.
• Vulnerability management: rd777 conducts regular security reviews and applies security patches to its platform infrastructure in a timely manner.

Despite these measures, no internet-based system is completely immune to security risks. rd777 encourages you to protect your own account by using a strong, unique password and by contacting [email protected] immediately if you suspect your account has been compromised. rd777 will never ask you for your password via email, SMS, or live chat.

rd777 uses cookies and similar technologies (collectively "cookies") on the rd777.io website. Cookies are small text files placed on your device that allow the website to recognise your browser and remember certain preferences or actions over time.

Categories of cookies used by rd777:

• Strictly necessary cookies: These cookies are essential for the operation of the rd777 platform. They enable core functions such as account login sessions, security protections, and page navigation. These cookies cannot be disabled without fundamentally impairing your ability to use the platform.
• Functional cookies: These cookies allow rd777 to remember your preferences (such as your preferred language or last-used payment method) to provide a more personalised experience. Disabling these cookies may reduce the convenience of your experience.
• Analytics cookies: rd777 uses analytics tools to collect aggregated and anonymised data about how visitors use the platform — for example, which pages are visited most frequently and where users encounter navigation difficulties. This information helps us improve the platform. Analytics cookies do not identify you personally.
• Marketing cookies: These cookies are used to deliver rd777 promotional content relevant to your interests, for example, BPL season promotions or Eid bonus offers, based on your interaction history with the platform. Marketing cookies are only placed if you have provided consent. You may opt out at any time.

You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse all cookies, accept only certain categories of cookies, or delete cookies that have already been placed. Please note that refusing strictly necessary cookies will impair your ability to use the rd777 platform.

Third-party analytics and marketing service providers who set cookies on rd777.io are contractually required to process any data collected through those cookies in accordance with this Privacy Policy and applicable data protection principles.

As a data subject, you have the following rights with respect to the personal data rd777 holds about you. To exercise any of these rights, please contact us at [email protected]. rd777 will respond to all valid requests within 30 days.

• Right of access: You have the right to request a copy of the personal data rd777 holds about you, along with information about how that data is used and with whom it has been shared.
• Right to rectification: If any personal data rd777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn the consent on which processing was based. This right is subject to rd777's legal obligations to retain certain categories of data for specified periods.
• Right to restrict processing: You have the right to request that rd777 restrict the processing of your personal data in certain circumstances — for example, while an accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you may request that rd777 provide you with your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where rd777 relies on legitimate interests as the legal basis. rd777 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

rd777 will not charge a fee for exercising any of these rights in normal circumstances. If a request is manifestly unfounded or excessive, rd777 reserves the right to charge a reasonable administrative fee or to refuse the request, providing written reasons for the refusal.

rd777 is an adult gaming platform. Access to all real-money games and betting markets is strictly restricted to individuals aged 21 and above. rd777 does not knowingly collect personal data from any individual under the age of 21.

During the account registration process, rd777 requires applicants to confirm that they are at least 21 years of age. rd777 enforces KYC age verification procedures and reserves the right to request documentary proof of age at any time.

If rd777 discovers or has reason to believe that an account is being operated by an individual under the age of 21, rd777 will immediately close the account, void any outstanding bets or bonuses, and securely delete or anonymise any personal data associated with the minor's account to the extent permitted by applicable law. Any deposited funds belonging to an underage player will be reviewed and handled in accordance with rd777's responsible gaming policy.

If you believe a minor may have accessed or registered on the rd777 platform, please contact us immediately at [email protected].

rd777 operates a platform serving players primarily in Bangladesh. In the course of delivering its services, personal data may be processed by rd777 or its service providers on servers located in jurisdictions outside of Bangladesh.

Where personal data is transferred to a jurisdiction that may not provide the same level of data protection as Bangladesh, rd777 ensures that appropriate safeguards are in place. These safeguards may include contractual data processing agreements that incorporate appropriate data protection obligations on the receiving party, equivalent to those that apply in Bangladesh.

rd777 selects its infrastructure and service providers with data security as a primary criterion and requires all parties who process data on rd777's behalf to maintain security standards consistent with those described in Section 8 of this Policy.

By using the rd777 platform and providing your personal data, you acknowledge that your data may be transferred to and processed in jurisdictions outside Bangladesh, subject to the safeguards described above.

rd777 reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, rd777 will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the rd777 platform on or before the effective date of the change.

The updated Privacy Policy will be published at rd777.io/privacy-policy and will indicate the revised effective date at the top of the document. Where required by applicable law, rd777 will seek your consent before applying material changes that affect the processing of previously collected personal data.

Your continued use of the rd777 platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the updated terms. If you do not accept the revised Policy, you must stop using the platform and close your account as described in our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or to rd777's handling of your personal data, please contact our data protection team. We are committed to resolving all privacy-related enquiries fairly and promptly, typically within one business day during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]

When submitting a data subject request (access, rectification, erasure, etc.), please include your registered mobile number and a brief description of your request so that we can verify your identity and respond efficiently. Please do not include your account password or full payment details in any communication to rd777 support.

For questions specifically relating to responsible gaming, self-exclusion, or deposit limit settings, please also visit our dedicated Responsible Gaming page.